What To Ask Before Hiring An AI SEO Company
Ask How They Price It Retainers dominate this field and mostly make sense, because the work is continuous and the third party portion is slow. What matters is what the retainer covers and whether the scope is written down in units you can count.
One final practical check costs nothing. Ask for a client reference in a category structurally similar to yours rather than a famous name, and when you speak to them ask what the agency got wrong rather than what went well. References are chosen to be positive, so the useful information is in how candidly they describe the difficult parts.
Who Actually Needs One If your buyers research before they purchase, you are exposed. Software, professional services, healthcare, home services, equipment and anything with a considered purchase all show heavy assistant use at the research stage. If people buy from you on impulse or purely on price at the shelf, this matters far less.
Then re-run the same ten prompts a month later and compare. Attributing improvement to a specific fix is only possible because you recorded the starting point, which is the argument for doing the teardown before the work rather than after it.
A practical editing pass makes this concrete. Take a published page and highlight every sentence that could be quoted on its own and still be both true and useful. On most brand pages the highlighted portion is under a tenth of the text. Getting it to a third, without adding length, is usually achievable by moving conclusions forward and replacing three vague sentences with one specific one.
A simple system beats a campaign. Ask every satisfied customer, at the point where they have just been satisfied rather than a month later. Make it one click. Respond to everything, briefly and without defensiveness.
The Job in One Sentence An ai seo company SEO agency makes your brand legible, quotable and trustworthy to the systems that now answer questions on behalf of your buyers. Legible means a machine can parse who you are and what you sell without guessing. Quotable means your pages contain passages an assistant can lift and attribute cleanly. Trustworthy means enough independent sources agree with you that a model treats your claims as settled rather than promotional.
None of that is achieved by keyword density or by publishing more blog posts. It is closer to reputation work with a technical spine. The agency is trying to change what a model believes about your company, and models form beliefs from the whole web, not from your website alone.
Include Something Worth Attributing A citation needs something to point at. Passages that contain only sentiment give a model nothing, which is why brand pages full of adjectives are passed over in favour of a competitor's specification table.
Ask to See Their Own Position This one is unfair and revealing. Ask an assistant to recommend an agency for this kind of work, using a prompt a buyer would write, and see whether the company sitting in front of you appears.
The hardest thing to accept about this channel is that most of the work sits on pages you cannot edit. Marketing teams are organised around owned properties, and the citations that produce recommendations mostly point somewhere else.
Assume the pitch is good. Everyone's pitch is good, and the vocabulary in this field is easy enough that a competent salesperson can hold a convincing conversation without anyone behind them who can do the work.
The useful move here is to stop auditing yourself and start auditing them. When a competitor is consistently named and you are not, the answer is sitting in plain sight in the citation list, and it is usually not what the brand expects.
Move next to sources that accept corrections, which costs an email each and has a better acceptance rate than most people believe. Only then invest in earning genuinely new coverage, which is the expensive part and should be aimed at the specific publications your baseline showed are already being cited.
Give journalists and analysts accurate material to work from, in a form they can use without rewriting. Where an independent comparison exists and gets your details wrong, a polite factual correction is accepted far more often than people expect, because publishers generally do not want to be wrong.
What You Can Do Legitimately More than most teams assume. Claim every profile that allows it and complete it properly. Correct factual errors on platforms that accept corrections, which most do when you have evidence. Respond to reviews, including critical ones, since an unanswered complaint reads as inattention.
What to Build and What to Buy Build the prompt set and the measurement habit internally. They are cheap, they depend on knowledge of your customers that no agency has, and owning them means you can audit anyone you hire.
Ask how they will handle being wrong. Every engagement in this field produces at least one confident recommendation that does not work, because the systems change and the published research is thin. What matters is whether that gets reported or quietly dropped from the next deck, and asking the question directly at the outset makes it considerably more likely to be reported.